The purpose of this document is to provide an overview of the actions taken by Distribution System Operators (DSOs) during the pandemic crisis. The paper is based on the outcomes of the regular calls which were organised between E.DSO members to share good practices. We also want to offer a reflection upon the planning and response framework adopted to ensure the continued reliability of the electricity system during (and after) the crisis. While this document focuses on the measures adopted to preserve the reliability of the DSOs, it also provides considerations and guidance relevant to the challenges ahead.
